Customer Service

Please review the options below offered for your convenience.  Should you have any questions about your auto loan, payment terms or setting up your online account that are not covered below, please don’t hesitate to contact us

Create a Customer Account

To manage your auto loan with Regional Acceptance online, you will need to sign up for a customer account if you haven’t done so already.  Click here to sign up for your account, filling in all required fields in the form before submitting. 

Forgot/Reset Password

You can request to reset your account password here.

Title and Lien Support

If you need assistance with title and lien support, please go to MyTitleSupport can assist you with a name change, a state change, duplicate title or a lien satisfaction (if your lien has been paid in full).

Look for the image shown to the right.
My Title Support

Armed Services Civil Relief Act Information

The Servicemembers Civil Relief Act (SCRA) is a federal law that provides protections for military members and their immediate families while they are on active duty.

You will need to submit a written request for this SCRA provision along with a copy of the official activation orders, which include the duration of the active duty status. Deployment is not the qualifier for this provision, active duty status is. If the account was contracted while the service memeber was on active duty status, the account will not be eligible per the SCRA. If the service member went to active duty status after the account contracted, it would be eligible per the SCRA.

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